Last updated: February 23, 2026
These Terms and Conditions govern the use of services provided by Superhero Hospitality LLC, including residency accommodations, related facilities, and guest communications.
By accessing, applying for, booking, or using our services, you agree to these Terms.
By using the services of Superhero Hospitality LLC, you agree to be bound by these Terms and Conditions. If you do not agree, you may not access or use our services.
Superhero Hospitality LLC operates hospitality-based residency accommodations. All stays are temporary lodging accommodations subject to availability and approval.
Residency or stay status does not create a landlord-tenant relationship and does not establish tenancy rights. Services are provided as transient accommodations.
We reserve the right to refuse service consistent with applicable law.
Some stays may require submission of an application. Acceptance is at the sole discretion of Superhero Hospitality LLC.
Reservations are confirmed only upon payment and written confirmation. We reserve the right to cancel reservations due to non-payment, policy violations, or operational necessity.
Payment is required in advance unless otherwise agreed in writing.
Rates are subject to change prior to booking confirmation. Applicable taxes and fees will be disclosed at checkout.
Cancellation policies apply as communicated at the time of booking. Refund eligibility is governed by the stated cancellation terms.
Failure to remit payment may result in cancellation or termination of stay.
By providing your phone number during booking, inquiry, application, or direct communication with our team, you consent to receive SMS communications from Superhero Hospitality LLC related to your stay.
SMS communications may include:
Message frequency varies depending on reservation activity. Message and data rates may apply depending on your mobile carrier.
You may opt out of SMS communications at any time by replying STOP. For assistance, reply HELP or contact us directly.
Text messaging originator opt-in data and consent will not be shared with any third parties. All categories of personal information exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Guests must comply with all property rules, safety requirements, and community standards.
Guests agree to:
Violation of community standards, safety policies, or applicable laws may result in immediate termination of stay without refund where permitted by law.
Guests are responsible for safeguarding access credentials, entry codes, or digital keys.
Sharing access credentials with unauthorized individuals is prohibited and may result in termination of stay.
Superhero Hospitality LLC reserves the right to modify or revoke access credentials for safety or operational reasons.
Permission is granted to access and use Superhero facilities for personal, non-transferable use only.
Under this license, guests may not:
Guests are responsible for their personal property.
Superhero Hospitality LLC is not responsible for loss, theft, or damage to personal items unless caused by gross negligence or willful misconduct.
Items left behind may be handled according to our lost and found procedures.
To the fullest extent permitted by law, Superhero Hospitality LLC and its operators shall not be liable for indirect, incidental, special, or consequential damages arising from use of our facilities or services.
Guests use the property at their own risk except where liability cannot be limited under applicable law.
Guests agree to indemnify and hold harmless Superhero Hospitality LLC, its managers, employees, and affiliates from claims arising from:
We reserve the right to suspend or terminate services at our discretion for:
Termination does not waive outstanding payment obligations.
Our collection and use of personal information is governed by our Privacy Policy. By using our services, you consent to our data practices as described therein.
Superhero Hospitality LLC may revise these Terms at any time. Continued use of services after updates constitutes acceptance of the revised Terms.
These Terms shall be governed by and interpreted in accordance with the laws of the State of California, without regard to conflict of law principles.
Superhero Hospitality LLC
Email: privacy@frontiertower.io